Return&Refund Policy
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in the original packaging
- Proof of purchase (order number or receipt) is required
If your return does not meet these conditions, it may not be accepted.
Non-Returnable Items
We do not accept returns for:
- Used or damaged items not caused by a product defect
- Items returned without prior contact
- Products damaged due to misuse or improper handling
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
- Refunds will be issued to your original payment method
- Processing time is typically 3–7 business days (depending on your bank or provider)
Exchanges
We only replace items if they are defective or damaged.
If you need a replacement, please contact us with your order details and clear photos of the issue.
Damaged or Defective Items
If your item arrives damaged or not working properly:
- Contact us within 3 days of delivery
- Provide photos or videos showing the issue
We will review and arrange a replacement or refund if applicable.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Shipping fees are non-refundable
Order Cancellations
Orders can be canceled within 24 hours of purchase.
Once an order has been processed or shipped, it can no longer be canceled.
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your credit card company
- Contact your bank (processing times may vary)
If you still need help, please contact us.
Contact Us
If you have any questions about your return or refund, feel free to reach out: