Shipment & Delivery

Order Confirmation

After placing your order, you will receive a confirmation email with your order details and shipping information.

Please review your shipping address carefully (country, street, unit number, etc.). If there is any mistake, contact us as soon as possible.

If you don’t receive the confirmation email within 24 hours, please check your spam or junk folder.

Shipping Area

We currently offer express shipping within the United States.

We also support international shipping for selected regions.

Shipping Fees & Delivery Time

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Note:
Delivery times are estimates and may vary depending on location, peak seasons, or external factors beyond our control.

Order Processing

Orders are usually processed within 1–2 business days.
Once your order has shipped, you will receive a shipping confirmation email with tracking details.

Tracking Your Order

After shipment, you will receive a tracking number via email. Tracking usually becomes active within 24–48 hours.

You can track your package through the carrier’s official website.

Once your package arrives in your country, it may be handled by your local postal service using the same tracking number.

If tracking shows delivery issues, we recommend contacting your local carrier first for more details.

If you need assistance, feel free to contact us.

Delivery Notes

We take care to ensure your order arrives in good condition. If your package is damaged during delivery:

• Contact us within 3 business days of receiving the item
• Provide photos of the package and product

If possible, report the issue to the carrier at the time of delivery.

Address Changes

If you need to update your shipping address, please contact us as soon as possible before the order is shipped.

We cannot guarantee changes once the order has been dispatched.

Lost or Missing Packages

If your package is delayed, lost, or returned:

Please contact our support team. We will assist with a replacement or solution where possible.

Delays

Shipping may be delayed due to factors beyond our control, such as:

• Customs inspections
• Weather conditions
• Carrier disruptions

We appreciate your understanding in such cases.

Taxes

All prices are final at checkout.
No additional taxes will be charged.

Important Notes

• Orders are shipped to the address provided at checkout
• Incorrect or incomplete addresses may result in re-shipping fees
• Return shipping costs are the responsibility of the customer unless the issue is due to product quality

Contact Information

Company Name: TODAMU LLC
Address: 1312 17th St, Unit Num 2955, Denver, CO 80202, United States.
Email: info@todamu.com